Payment Policy

Fahami's service fees are agreed in writing before delivery begins. The proposal always states the work items, volumes, timeline and cost of each part, so that you can plan your budget with confidence.

How costs are determined

Every campaign has a different scope, so Fahami quotes against the line items you select rather than applying one standard rate card. After the initial conversation, you receive a proposal with a detailed quotation.

Where a line item carries a cost payable to a third party — advertising budget, PR publication fees or KOL fees, for instance — that amount is separated from the service fee and shown as its own line in the quotation.

Payment schedule

The payment schedule is agreed by both parties in the contract, usually divided according to the delivery milestones of the campaign. Fahami sends notice ahead of each instalment, together with a statement of the items completed.

Revenue is recognised when Fahami has received each instalment in full in accordance with the contract.

Method of payment

Fahami accepts payment by bank transfer to the company account. The account details are stated in the contract and on every payment notice.

Invoicing

Fahami issues a value added tax invoice for each instalment and sends it to the email address you have registered. Please check your invoicing details as soon as the contract is signed, to avoid amendments later.

Changes of scope

If during delivery you wish to add line items beyond the signed scope, Fahami will issue a separate quotation for the additional work and proceed only once you have approved it.